Guestbook

Joanna Davis

I needed a tankless water heater replaced through my home warranty and Fix R Us helped me every step of the way! Mike organized the replacement around my crazy schedule and accommodated a weekend install. My technician Chally finished the job and went above and beyond. My dogs got out as he was leaving and he helped up corral them back in!

Carolyn Spraggins

Fix-R-Us came to our rescue when we were having delays from other provider. We were out of hot water for days due to hot water tank breaking. Cholly wrote the quote, came to replace the tank with a tank-less water heater.

He stayed until the job was done which was late. We love the new water heater. The installation job was perfect. They carried off the tank and we couldn't be happier with the service and professional manner. They placed a follow up call to make sure all was ok.

We highly recommend the company and will use them again.

Marilyn McColl Carey

We've done a kitchen update through Lowe's, and they sent Fix-R-Us to disconnect our old plumbing and reconnect the new. Tony was on time both days and more importantly, he politely explained everything he had to do, discussed additional parts needed, and cleaned up and carefully checked for leaks before leaving. Thank you, Tony!

James L. Stepp

Do not use this subcontractor from Lowe's to replace a broken toilet flange! Lowe's uses Fix-R-Us as a subcontractor for plumbing. I contracted Lowe's to replace a toilet in the master bathroom. The toilet flange was rusted apart on one side so Fix-R-Us said they would have to replace it before they proceeded with the toilet installation.

A Fix-R-Us representative called me stating that it would be $150 to replace the broken toilet flange. Rather than completely REPLACE the flange to the main drain pipe, the installer REPAIRED it with a metal flange repair ring ($5.50 at Lowe's). A few hours after the repair was completed, Lowe's called to say the total repair bill was $214! I disputed this stating that should not cost more to install one ring and three screws then it would to install the entire toilet ($119) toilet.

The Fix-R-Us plumber was knowledgeable, quick, and courteous, as was his assistant. Lowe's offered to reduce my portion of the repair bill to $75 and they would cover the rest.

If you have 15 minutes, you may be able to repair a broken toilet flange yourself for less than $10. Don't let Fix-R-Us do it unless you want to waste lots of money.

Roger Smith

Joseph Chong installed a new toilet for me through Lowe's. He was courteous, arrived on time and did a real professional job. Cleaned up, checked for leaks. Very happy. Will definitely recommend.

Gretchen Fromknecht Runaldue

We just had Fix-R-Us come and replace our kitchen faucet. Darnell was exceptionally knowledgeable and was extremely professional. We would highly recommend Fix-R-Us for any future services.

Ralph Smith

Brian did an excellent job! We are doing some kitchen remodeling and he replaced our old sink and fixtures with new equipment. He was knowledgeable, courteous and friendly. We will definitely call on him again.

Grace Faricelli Cass

We can't say enough nice things about Fixrus...We have used Mike Patel and his company for several years now, you name it Mike can fix it! Highly recommend them.

Kevin Stewart

Mike and his crews are always very professional and do great work. We enjoy calling them for projects we have . They always give a fair price.

Megan Meyer

Tony did a fantastic job replacing my garbage disposal. He was on job and replaced it quickly and made sure I was satisfied. I will use them again.

Patricia R.

I found this company through Lowe's. They installed a new kitchen sink and reinstalled 2 bathroom sinks after I had new countertops installed. Their technician Darnell was very professional and did an excellent job. They communicated well and their prices were reasonable. I plan to have them do additional plumbing work for me soon. I recommend them.

Lori S.

Do not use this subcontractor from Lowe's to replace a broken toilet flange! Lowe's uses Fix-R-Us as a subcontractor for plumbing. I contracted Lowe's to replace a toilet in the master bathroom. The toilet flange was rusted apart on one side so Fix-R-Us said they would have to replace it before they proceeded with the toilet installation.

A Fix-R-Us representative called me stating that it would be $150 to replace the broken toilet flange. Rather than completely REPLACE the flange to the main drain pipe, the installer REPAIRED it with a metal flange repair ring ($5.50 at Lowe's). A few hours after the repair was completed, Lowe's called to say the total repair bill was $214! I disputed this stating that should not cost more to install one ring and three screws then it would to install the entire toilet ($119) toilet.

The Fix-R-Us plumber was knowledgeable, quick, and courteous, as was his assistant. Lowe's offered to reduce my portion of the repair bill to $75 and they would cover the rest.

If you have 15 minutes, you may be able to repair a broken toilet flange yourself for less than $10. Don't let Fix-R-Us do it unless you want to waste lots of money.

D. J.

Fix-R-Us installed a dishwasher we purchased from Lowes. A guy came out and removed our old dishwasher (which worked fine, it was just not a very good one) and installed the new one. The very first time we tried to run the dishwasher, it did not work AT ALL. The first run took about 8 hours, never actually finished, and eventually displayed an error code stating that "drainage was not possible". I called Fix-R-Us and the owner, Mike, tried to walk me through the problem. Once we tried a couple of things that did not work, he shifted to a position that it was something I had done wrong. When asked if he was sending someone to correct this problem, he said, and this is pretty close to verbatim; "we were hired to install the dishwasher, connect it to the disposal, level it and that's all". I was stunned. When I protested, he replied "call Lowes" and hung up. I called Lowes and they are sending someone else out to fix it in about a week. Now we will be without a dishwasher over Christmas, I hope our family enjoys doing dishes. I would avoid Fix-r-us like the plague.

Kelly K.

They are professional and will make sure and complete the job until the customer is satisfied. I would recommend them.

fixrus

Excellent service, the guys came on time as they promise and They install my tankless water heater very quick & efficiently. Awesome job + very happy, I will recommend to my friends and family...

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